Frequently asked questions
What is the return policy?
- Our HexMax Screen protector film cutting machines come with a 1 year warranty.
- All of our HexShield films come with a easy replacement guarantee. For any reason the film is defective, just save them and send us a message and we will get some new ones sent out to you.
- ( Must have 10+ defective films to get a shipment sent out.)
Are any purchases final sale?
- All Sales are final on purchases. We don't accept returns other than defects. If you have an issue with defective items please send us an email so we can assist.
When will I get my order?
We will work quickly to ship your order as soon as possible. Most orders are shipped next day. We ship through USPS and UPS.
Where are your products manufactured?
- Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and the best prices.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Is your machine really unlimited cuts?
- Yes, Unlike other companies our machine is fully unlimited. Cut as many times you want, No credits needed!
- If you purchase a machine from us you are required to email us once a year to request a new Unlock code for your machine. The unlock code is FREE.
Do you offer Bulk discounts?
Yes, We offer teird pricing.
- Purchase 4 packs of film get 5% off
- Purchase 6 packs of film get 10% off
- Purchase 8 packs of films get 15% off
- Purchase 12+ packs of films get 20% off
These discounts are applied automatically